REQUESTS TO THE AIRLINE
In the framework of the fusion between Donavia and Aeroflot Group the passengers’ requests will be considered by the related units of Aeroflot.
Your requests depending on their subject should be sent to the addresses on the page «Contacts» on site of PJSC Aeroflot – Russian Airlines.
You can also write your messages onto the comments books which are available on board aircraft as well as in the representative offices of Donavia and Aeroflot.
Donavia airlines always thank their passengers for their information. Passengers’ opinions and proposals are taken into consideration when planning the company’s work.